What to do if Bizum doesn't work

How to resolve if the Bizum platform does not work

La Bizum digital payment platform It has become very popular in recent times. It is a new technology for digital payments that is supported by more than 25 different banking entities, incorporating the possibility of digital payments in home banking apps. The competition to PayPal digital payments I'm here But if you want to make a payment and Bizum doesn't work, don't despair.

Here you will find the best recommendations for alternatives and possible solutions to typical errors that may occur. In most cases what fails is the application of the bank, but since the platform works on it, the result is that your transactions do not complete.

Bizum does not work, error in the operation, scams or thefts

A very irritating message that can appear when we try to send money with Bizum says "Sorry, an unexpected error has occurred!". It is irritating and sometimes even worrying that the application gives us that indication when we are talking about operations with our money. For this reason, in this post we analyze the possible solutions in those moments when Bizum does not want to work or your bank's application throws error warnings.

Acting quickly when there is some type of malfunction is essential, since in this way we protect ourselves against possible scams or theft. Take note and follow these steps to try to solve these problems. First, we identify which are the most widespread problems.

Problems registering an account

If Bizum throws some kind of error during account registration, the solution is to contact the bank directly. In this way we can guarantee that our personal data is protected and correctly housed in the entity's database. If you need to contact Bizum directly, you can do so through its official accounts with a direct message on Facebook, Instagram or Twitter. Do not respond to any contact that appears with the logo, only to those that you have contacted. Otherwise, it could be a scammer impersonating the Bizum brand image.

Disadvantages when changing mobile

In the event that you have changed your mobile phone, and if Bizum does not work when doing so, you must Notify your bank of the change. Thus, Bizum will confirm the new mobile as the official account. To prevent the number from remaining active until the entity is notified of the change, it is recommended to start processing the cancellation before changing the device.

Difficulties in changing banks

If the user changes bank and Bizum does not work, you must process the change in Bizum from the bank itself. The cancellation can take a few days, so it is recommended to start the process before applying for registration with a new bank.

Bizum does not work, it shows an error when trying an operation

Until the screen appears confirmation of a transfer or request for money, there is no risk of transactions without the knowledge of the user. From Bizum they recommend repeating the transaction until confirmation is obtained, and to confirm that it is not a specific error in the app. If the error persists, you must contact the bank. Remember that the Bizum system is integrated into the apps of affiliated banks, therefore it is from its interface that money is transferred.

Errors in Bizum does not work

What can I do if Bizum doesn't work?

There are some actions and alternatives to try in case Bizum does not work correctly. Can reinstall the app from the bank, restart it or proceed to update the operating system. We will tell you about the most common solutions and how to achieve good performance for your transfer apps compatible with Bizum

Reinstall the bank app

To be able to make payments through Bizum you must have the updated app from a compatible bank. Once these requirements have been confirmed, if the service still does not work, you can try reinstalling the application. This is because, on certain occasions, some of the cache files can cause interference or make it impossible for the app to function properly. Uninstalling and reinstalling can be done directly from the Google Play Store and takes just a few minutes.

Update the app

If your home banking application is not updated, it can generate errors and the appearance that Bizum is not working. The best way to proceed is manually updating the app. Enter the Play Store, search for your entity's home banking application and check that an update is not available. You can also download certain apps in APK format from the bank's official website. Once updated, the function of sending and requesting Bizum should have been corrected.

Restart the bank app

The classic turning off and on can also fix bugs in Bizum. Make sure to close the background app and turn it back on. This allows you to read back the identification credentials to fix common problems in your app's code. Try sending money through Bizum once the app has been restarted.

Contact your bank

If none of the above proposals solve the problem Bizum erratic operation, it is time to contact the bank. Perhaps there has been an update to the banking policies that prevents it from working, or the app's servers have problems. In any case, we will have to wait for the answer to know how to act and thus solve the error.

Conclusions

Bizum is a very popular application for transfer money immediately and very simply. However, she is not without her problems. The platform is incorporated into the apps of different banking entities and allows safe and fast transfers with other users. In case it is working incorrectly, try the install, update, close and reopen tips. Otherwise, contact the technicians of the banking app in question and wait for explanations about the reasons for a malfunction. Sometimes they are temporary issues and other times there are incompatible mobile devices or simply a badly installed app. Computer experts and developers of home banking apps will know how to solve it if it is something more serious.


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