DNS server is not responding in Windows 10: how to fix it

DNS server is not responding in Windows 10: how to fix it

One of the problems that most often afflict users who surf the Internet frequently is that of "DNS server is not responding." This prevents pages from loading and thus the experience is interrupted. Luckily, you have one, if not several solutions that put an end to that message, and below we list the ones that work for Windows 10.

This time we show you what they are the most practical possible solutions that you can apply so that the message that indicates that the DNS server is not responding does not appear anymore and, consequently, you can navigate in a normal way, but not before explaining what a DNS is and why this specific problem occurs. Go for it!

What is a DNS?

A DNS (Domain Name System, for its acronym broken down in Spanish) is a kind of administrator that is in charge of resolving translation requests that are made to assign names to domains, which are basically the URLs of the web pages, as they are www.movilforum.com o www.google.com, to give just a couple of examples.

In question, A DNS takes the domain or host name and converts or translates it into a numeric IP address. In this way, the return of information is made easier when a request is made to access a web page. If this process fails, the message we talked about at the beginning will appear, indicating that the DNS server is not responding.

How to fix the "DNS server is not responding" message in Windows 10

There are several things that can solve this problem, and below we list the most practical, typical and effective.

Try another web browser or update the one you already use

Chrome remote desktop

The first thing you should do, and it works to rule out a possible problem with the web browser of your choice, is check if it has the latest available update released by its developer. If not, update it to the latest version and try to go back to the web page with which you received the message "The DNS server is not responding" and others. To do this, you have to access the browser settings and then go to the update section (the steps may vary with each one).

If the problem persists, It is possible that the web browser you use has a problem that can only be solved with a future update. Some web page or domain may also have display and resolution problems with said browser.

On the other hand, try using another browser. For example, if the message comes out with Mozilla Firefox, try Google Chrome or vice versa; this may be the solution.

Disable or disable antivirus and / or firewall

Disable or disable antivirus and / or firewall

Antiviruses often interfere with many functions of a Windows 10 computer. Therefore, if the above did not work, you should try disabling it or, well, deactivating it, which would be the same. In turn, if you have a firewall, you also have to disable it, regardless of whether it is the one that comes with Windows 10.

To deactivate the antivirus, in the case of Avast, you have to click on the up arrow that is located on the task bar next to the icons that appear there and the time and date. Then a menu with some other icons will be displayed; there you must press the Avast with the right click and, later, locate the course on the Avast Shield Control option, and then select any of the options that are displayed there to finally test if the message of "DNS server is not responding" it keeps appearing when trying to access a website.

This process of deactivating the antivirus may vary in others, it is worth noting, so it should be taken only as a reference. At the same time, we recommend disabling the antivirus temporarily, as it provides protection for the computer against malicious programs such as malware and spyware.

How to disable Firewall in Windows 10

Now for disable Windows firewall you just have to access Home (with the Windows key on the keyboard or by clicking the Windows button in the lower left corner)> Configuration > Update and security > Windows security > Firewall and network protection > Domain network > Press the switch until the Firewall is deactivated. We also recommend disabling it temporarily only.

Turn on or restart your computer in Safe Mode

How to reboot into Windows 10 Safe Mode

El Windows 10 Safe Mode (and other later versions as well, as well as in Windows 11) is a mode in which the computer starts up or restarts with practically only what is necessary in terms of system resources and files so that it works without interference from third-party programs or other functions that may cause the problem of "DNS server not responding" message.

There are several ways in which you can start your computer in Safe Mode in Windows 10. The simplest is by going to Start, and then clicking on the off button. Once the menu with the options of Lay off, Delete y Restart, you have to press on the latter, which is Restart, but not before pressing the Shift key on the keyboard for a long time and simultaneously. Then, in the blue window that appears, you must click on Solve problems > Advanced > Restart. After waiting a few seconds for the restart, you can choose to press between 4 or 5, which are Enable safe mode y Enable safe mode with networking, respectively. Finally it will restart again.

Turn off the Peer-to-Peer feature of Windows 10

DNS server is not responding in Windows 10

Peer-to-Peer is something only found in Windows 10 and not in previous versions of the operating system. To disable Home (with the Windows key on the keyboard or by clicking the Windows button in the lower left corner)> Configuration > Update and security > Distribution optimization> Deactivate the switch Allow downloads from other computers. Finally, restart your computer.

Restart the router

Amplify wifi

Finally, if none of the previous recommendations have worked, the other thing that remains to be done is reboot the router or router. By doing so, its cache will be completely emptied, making the DNS server not responding message that appears in Windows 10 a matter of the past.


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