Those who have already used the popular online trading platform already know that Wallapop Protect is the shipping insurance available to its users. However, despite its undeniable advantages, there are some doubts about the convenience of using it. Here we explain what are the steps to follow to remove safe Wallapop.
The truth is that Wallapop's success at this point is out of the question. We are talking about what is probably the most used and praised application to buy and sell second-hand products in the world. Not only because of its ease of use and its close approach to the user. there is still one aspect to highlight: safety.
See also: How to buy on Wallapop: user guide
However this was not always so. In the early days of Wallapop, there were many operating problems and not a few scams. The most classic: products bought and paid for that never reached the hands of the buyer. We are obviously talking about the mode of distance purchase and mail delivery.
What is Wallapop Protect?
How to remove insurance on Wallapop: is it possible?
Fortunately, the implementation of Wallapop Protect It arrived in the year 2017 to put an end to all these frauds. The idea was to offer buyers shipping insurance, a tool so that users could make a claim in the event that they did not receive their order, or received it in poor condition. A brilliant solution, no doubt.
Wallapop Protect works like insurance. When proceeding to the purchase of the item and making the payment, the money is protected and blocked in deposit until the buyer receives it and verifies that everything is fine. This service also covers Returns.
How does this insurance work?
When a buyer wants to cover their payments with Wallapop Protect, they are required to register a bank card in the application. Once the card is confirmed, a blue color button in the sellers' chats (only those that accept shipments and payments with this service). You just have to click on it to use it.
It should be noted that for the seller this insurance does not imply any additional cost, since it is the buyer who assumes the expense.
Price Plans
A brilliant solution, no doubt. But this insurance also implies an additional payment, to which many users may not be willing. These are the rates depending on the weight of the package sent:
- 0-2kg: €2,95
- 2-5kg: €3,95
- 5-10kg: €5,95
- 10-20kg: €8,95
- 20-30kg: €13,95
They don't really seem like exorbitant fees considering the tranquility they bring to the buyer. Despite this, there are many users who, while acknowledging the virtues of this service, are not convinced that it is necessary. If we only stick to the figures, it is a commission that can be around 10% of the product price in many cases.
There are also those who refuse to pay for it for the reasons explained below:
Problems with Wallapop Protect
Although the system is good, it is unfortunately far from foolproof. On the one hand, there is the problem of false claims, which sometimes favor scammers and harm honest users. It's not usual, but it happens.
Another very irritating issue with Wallapop Protect is the payments by the platform itself, which on certain occasions can take up to 48 hours. Doesn't work too well either. dispute resolution mechanism between buyer and seller. According to numerous user testimonials, it is too slow and does not resolve satisfactorily most of the time. Obviously, there are opinions of all kinds and for all tastes on the matter.
Anyway, anyone who wishes to use the Wallapop Shipments service is required to pay this insurance. No choice. Or maybe yes?
Avoid Wallapop Insurance
How to remove insurance on Wallapop: is it possible?
It is true that it is not possible to remove insurance in Wallapop if we want to send products or receive them. However, there are some things we can do to avoid paying it. These are some of our proposals:
- The first of all, the most obvious: buy and sell on Wallapop in the traditional way, with the hand deliveries and discarding postal items. Although it may only be useful in some cases.
- If you have to make a home delivery, you can avoid making the payment through Wallapop. For example, the seller could be asked to send the product to our house at cash on delivery Although deprecated, this method is perfectly legal. It consists in that delivery only takes place if the recipient first pays the amount corresponding to the shipment.
- Resort to alternative services that offer the same protection as Wallapop Protect. Some of them are even cheaper.