Buying online has become something more than usual for millions of people around the world. Not only to buy electronic products, but also for day-to-day purchases and even to buy video games, since they are usually cheaper than in physical format, although they have the disadvantage of not being able to resell them.
If we talk about video game stores, we have to talk about eneba, one of the most popular platforms. But Is eneba reliable? What opinions do people have of this platform? We are going to clarify this and other issues in this article, justifying in each case on which we have relied.
What is eneba
eneba is an online platform where we can buy games for all ecosystems currently available on the market, except for mobile devices, since this market is divided equally between Apple and Google.
But in addition, we can also find complete computer equipment already assembled, components such as processors, motherboards, hard drives, memories, fans as well as accessories such as controls, keyboards, headphones, microphones, mice, cameras ...
But also, and unlike other platforms that sell video games for all platforms, such as Instagaming, in eneba we can also find second hand items, from games to computer accessories through consoles, controllers ...
eneba also offers us cards from Steam, Xbos Live or PSN to give away, PlayStation or Xbox Live subscriptions plus Netflix, iTunes, Amazon, Spotify cards ...
If you have a problem with a purchase, the best way to solve it is by creating a ticket, a ticket that has an associated number that will allow both the company and the user, follow the evolution of the incident at all times.
eneba does not have a physical presence in Spain, but only has a physical presence in Lithuania, where it has its headquarters, so if you are looking for a phone in Spanish to be able to contact them it will be impossible. Eneba's available contact methods are available in the Contact Us section of its website.
How to buy on eneba
The first thing we must if we want to buy in eneba is to register on the platform. eneba allows us to create a new account associated with the email we want or use the account of Google, Facebook, Apple, Steam, Discord, Twitch, Twitter or VK.
eneba sells game codes that we can redeem on the different platforms which are available either Steam (the most popular of all), Origin, UPlay, Xobx Live, GOG.com, Nintendo, Epic Games, Windows Store, Battle.net, Bethesda ... so it does not ship games , since this would mean an increase in the cost of the game and would eliminate the savings of buying it in digital format.
Once we redeem the code, the title will be forever associated in the platform account that we have selected, without having the need to download a copy and keep it physically. The title will always be available on that platform to download it when we need it.
Once we have made the purchase, in the email account that we have associated with our account, we will receive the code of the game that we have purchased.
Whether it is a console, game, computer component or others, products that have to be sent to us physically, we must enter the shipping address along with our telephone number in case the delivery person has a problem finding our address.
Regarding the purchase of hardware in eneba, personally I do not recommend it, since it will always be better to buy it physically in our town due to the guarantee issue or through Amazon, where we know that we will never have problems with the guarantee, since the prices of eneba are not spectacular.
Eneba payment methods
Like any self-respecting website, PayPal is one of the payment methods offered by this platform, the recommended payment method to make purchases not only in eneba, but in any internet platform, since it offers us versatility and control over payments that we cannot find on credit cards or other platforms.
In addition to PayPal, it also allows us to pay for purchases with eneba Wallet, Neosurf, paysafecard, SoFort and American Express.
Opinions on eneba
Trustpilot is a platform that is responsible for collecting the opinion of users of most platforms available on the internet. This web page is always the first site we should look at when looking for a store's opinion, especially when We do not trust ourselves or we are going to make a purchase for the first time.
With almost 58.000 reviews on Trustpilot, the eneba platform has been rated Excellent by 85% of the evaluations. 6% rated eneba as Very Good, 1% as Good, less than 1% as Bad and 7% as Very Bad.
If we take a look at the ratings, we see how users who have posted a lower rating is due to some specific problem with the purchase, a problem that they could solve previously with the platform before expressing their negative opinion.
Another reference that invites us to have an opinion about this platform is found on Twitch, the most popular video game broadcasting platform in the world. On this platform, we can find a large number of streamers promoted by eneba.
Okay, this does not mean that they are good and that the streamer puts his hand, period. However, when it comes to streamers with hundreds of thousands of followers, or even millions of followers, these they don't want to see how their image is affected for promoting a platform that misleads its customers.
When looking for negative opinions, on the internet we will always find them, since people come to this platform to look for the problems that the users face, not the advantages or happy users. An example, we find it in Opinions Spain.
On this website, the only thing found are negative opinions of the platform. You have to look a lot to find a positive opinion of this platform. Users who come to this platform, if they have had a problem, record it on the platform.
Regarding this website, it must be taken into account that it only shows 13 ratings / opinions, so sincerely, I would not pay much attention, but everyone is free to have their say as they want. On Trustpilot we have almost 58.000 reviews with 86% of them rated Excellent.
To avoid having any kind of problem when buying online, it is always advisable to use PayPal, since we can manage payments in a much more comfortable and simple way than through a credit card.