By now we all know that changing mobile phones is the most normal thing in the world and that with this the question of how to recover Dokkan Battle account. Because it is a fact that we have many things in mind and we may be the ones who click on remember this password and this other. And so on one after another until you don't remember any after many months.
With that change you realize many things. For example, that in an app like Dragon Ball Dokkan Battle you have lost all the data and every purchase you have made in it. And that can mean a lot of money invested and also many hours that you left playing on that account. Quite a loss of course. I would cry for it too. That is why during the next article we are going to discuss how to recover your Dokkan Battle account in a few simple steps. You just have to follow everything that we are going to tell you in a moment.
To begin in summary mode, we are going to see how to recover all your game data thanks to your Facebook account, so keep it handy. Then we will create a transfer code with which you can transfer the Dragon Ball Dokkan Battle account from one device to another and thus you can recover all the data of your account without any problem. Also to finish the article we are also going to teach you how to contact Bandai Namco customer service or support, which will also be able to give you everything back and help you with the issue in question.
How to recover Dokkan Battle account
Before we get fully into the subject, we are going to explain a little what are those methods that you will be able to use to recover your Dokkan Battle account. It is just a brief summary of the previous paragraph so if it has been clear to you you can always skip it and go directly to the point of the article that interests you. Simply what you should know is that in order not to lose anything you have done in your Dragon Ball Dokkan Battle account, you will be able to recover it in two ways:
- Through your Facebook account: The video game will let you link all your progress with your private Facebook profile. In this way you will be able to recover very easily in an emergency everything that you had lost in the account, both data and purchases in the app.
- Using a transfer code: The video game will give you a code that will contain both numbers and letters and with which you will be able to easily recover your Dragon Ball Dokkan Battle account. The code will also serve you for three months and you can only create it yourself.
What if you are thinking that those previous steps cannot be done because you have not linked your Facebook account? Well, in this case we anticipate you from since you would be interested in the final part of the article in which we teach you to contact Bandai Namco, the distributor and developer of Dragon Ball Dokkan Battle. It does not matter if you are an iOS or Android user, an iPhone, iPad or any tablet. These solutions apply to any operating system that you are using and that has had the Dragon Ball Dokkan Battle running.
How to recover the account through Facebook
This would be the best of all options as long as you have previously linked the account to Facebook. That is the small but great detail. If you have done it, calm down here the suffering ends with your account. All you are going to have to do is access the Dokkan Battle settings and log into Facebook using your details.
What comes next is just take your mobile phone and open the Dragon Ball Dokkan Battle appRemember that it does not matter what system you do it. Now access the main screen of your Dokkan Battle account options. You will see and know that as a general rule some news about the game appears, then close them now. Now you will have to choose the Menu option and after this go to device transfer or backup. Now select backup link to Facebook.
Log in from Facebook account and tap on continue to now allow the app to log in with your account. You will also need to verify all the information that is provided so that Bandai Namco can access and return everything to you. If you have the Facebook app installed you will have to go opening screens and constantly give to continue. If not, you will have to log in and enter everything. You know, emails, passwords etc.
Once you do all this, the message of «Transfer completed». You just have to give Okay and start over in the game. You will have recovered everything.
How to recover the account with a transfer code
In order to get this code you will have to enter Dokkan Battle from the phone and enter the menu. Now you will have an option that will tell you device transfer or backup. Create a transfer code and confirm it by clicking on the button that will appear later. Now you can copy that code or even send the same code to the email so that you do not lose it during the 3 months of validity it has.
We are already finishing. Start the game again, choose device transfer again and after that enter the transfer code. Now you will have to enter your data and after this the transfer code that you have copied. And it would be. You will be able to play with your data again.
How to contact Bandai Namco to recover your Dragon Ball Dokkan Battle account
From Bandai Namco they have provided a email with which you can contact that we will put you next:
- bncrssup_api@crais.channel.or.jp
In any case, you can always enter the contact or inquiries page as they say and search through the frequently asked questions until you find more contact emails. We have provided one for you. Try to give them the more data the better to facilitate their work. A priori We recommend that you contact in English so you can always use a translator like Google Translate.
We hope that you have learned how to recover the Dokkan Battle account and that by now you are with your account active and all your recovered data ready to play. See you in the next article.