A rather annoying and complex situation happens when my iPhone won't turn on. It may be a malfunction, a badly installed program or perhaps the end of the useful life of its components has arrived. In any case, the first step is to detect the origin of the failure. In this way we can perform some actions to try to correct the operation of the phone.
If it happens that my iPhone won't turn on, the first action is to detect why. Once the source of the problem is found, it is possible to act in different ways with strategies to solve ignition, operation and overall iPhone performance.
My iPhone won't turn on and won't get past the logo
If when we try to turn on the iPhone, it does not pass the screen with the Apple logo, there may be problems with the system startup files. This is a somewhat normal situation within the possible boot errors. If my iPhone won't turn on for this reason, there are ways to try to fix it and get my phone back to normal.
How to get past the apple icon on iPhone
If my iPhone does not turn on and has been stuck on the apple logo screen for a few minutes, without moving forward, you have to force a restart. This will allow the operating system to forcefully retry starting and loading the files correctly. Depending on the iPhone model, this forced reboot is achieved in different ways.
iPhone model with Face ID, iPhone 8 and iPhone SE (any generation)
Press and release the Volume Up button. Then press and release the Volume Down button and quickly hold down the Lock button. Wait for the phone to reboot.
iPhone 7 and 7 Plus models
Forced reboot on this model is activated by pressing the Volume Down button and the screen lock button together.
iPhone 6s and earlier models
In these older models, you can force a restart by pressing the lock button and the home button of the mobile at the same time.
Use Finder to fix startup problem on iPhone
In case a forced restart doesn't fix the problem, you can try the Finder app. Finder has to be synced to your iPhone for a few versions of macOS, but on Windows you can use iTunes. To fix iPhone startup with Finder follow these steps:
- Open Finder app on your Mac and freeze my iPhone won't turn on using USB cable.
- When the phone is detected, a restore message appears for the mobile.
- Confirm the Restore option.
- The process is automatic, restore the iOS installation and update to the latest one.
- With the phone restored, it should boot up past the logo screen.
What if my iPhone won't turn on and the computer doesn't recognize it?
In case Finder does not recognize the iPhone, we will have to activate recovery mode. This connection must be made with the phone connected to the computer. We force restart without releasing the buttons when the logo appears. Wait a little longer until a message appears saying Connect to iTunes.
charge the iPhone
Another possibility to try get iPhone working is to let the battery run down completely. After a few hours, we are going to leave the phone charging without touching it. Then we will try to restart the device again. This sometimes solves the problem by bringing your phone back to life, but only when the complications are caused by power problems in the mobile.
Lightning cable and charger failure
Another possibility is that my iPhone that won't turn on is having charging problems. This ends up generating incompatibilities in the system startup files. You can try different cables or chargers, looking to provide a normal charge to the phone. After the battery is charged, try restarting the iPhone or force restart it.
Conclusions
If none of these proposals help to regain control of the iPhone, you can approach an Apple technical service. In these cases, if the mobile is still under warranty, they will surely fix the damage without charging you a penny. But if the warranty is already expired, you will have to pay for the review and repair. In some cases, the price for old mobile devices may not be worth repairing, because for a few dollars more we can buy a newer iPhone.
That will depend on type of damage, the age of the device, and the availability of models in your region. In any case, and before considering it permanently broken or lost, it is worth trying to find out the origin of the damage. Sometimes they are software issues that are easier to repair, and other times it is hardware that has already reached its final useful life.