In recent years, the Shopee e-commerce platform has gained tremendous popularity in Asia, Europe and some Latin American countries. The variety of products it offers and its incredibly low prices have attracted thousands of buyers and sellers in a short time. If you are interested in taking advantage of any of their offers, the best thing you can do is do some research on purchase opinions on Shopee..
Surely you already know that Shopee stopped operating in some European countries, such as Spain and France, and that it has had certain problems consolidating itself in Latin America. In addition, the number of negative opinions about your after-sales service has grown considerably in recent months. All this has made many users wonder if it is still safe to use Shopee to buy and sell. What can we expect when using this popular e-commerce?
What is Shopee and why is it so popular?
shopee is a e-commerce platform founded in Singapore in 2015 belonging to the Sea technology group. Today, it leads the electronic sales market in Southeast Asia and has become very popular in countries such as the Philippines, Singapore and Malaysia. In its catalog it offers a wide variety of products: beauty items, technology, sports, home, babies, pets, etc.
A couple of years after its creation, the Asian company began to expand to other regions of the world, such as Europe and Latin America. Soon It became very popular thanks to its very low prices, discounts and free shipping.. Many companies partnered with Shopee to promote their products, and thousands of consumers began using the platform to shop.
Shopee has a business model similar to other e-commerce platforms, such as AliExpress, eBay, and Amazon. The platform offers an endless number of products, and buyers can search for them by category or by typing in the search engine. The company claims that its main goal is to offer an “easy, secure and fast online shopping experience through strong payment and fulfillment support”.
Why has Shopee become so popular?
The enormous popularity that Shopee has achieved in such a short time is undeniable, taking into account that it competes with other strongly consolidated e-commerces. For example, the Shopee app spent weeks in the top 5 on Google Play and became one of the most popular free apps on Android. Why did this shopping platform become so popular?
- ridiculously low prices. Many of the prices in Shopee rarely exceed 15 euros, and the price filter allows you to search for products with costs from 0 to 5 euros.
- Huge variety of products. Shopee offers its products under about 15 categories: Cell Phones & Gadgets, Women's Clothing, Home Tools, Stationery, Video Games, Jewelry & Watches, Mother & Baby, Toys & Hobbies, Pets, Appliances, Home & Living, Sports & Fitness, technology, men's clothing and women's footwear. Each category is further subdivided into dozens.
- Free shipping. Just by signing up, the platform offers a free shipping coupon to its users. The app includes mini-games where you can win more free shipping coupons and other gifts.
- presale products. This option allows sellers to list products for sale even if they can't ship immediately. Thus they maintain the number of sales and reduce the number of cancellations.
- Lightning Offers. Shopee's platform puts a rotating selection of popular items on sale at massive discounts, 24 hours a day, seven days a week. It is a great opportunity to find incredible discounts.
Shopee reviews: what do users say?
Without a doubt, something that Shopee users love is how easy it is to find all kinds of products at incredible prices. The benefits of the platform did not take long to attract a large number of buyers and sellers. However, this massive use also generated an avalanche of purchase opinions on Shopee, many of them coming from disgruntled users.
The main complaint of many users has to do with the delivery time of the products purchased from the platform. And it is understandable, because in some cases you have to wait up to a month or more to have the product in your hands. What is the reason for such a delay? Basically, because the products are shipped from the other side of the world (China), and traveling so far involves expenses, paperwork, travel and time.
Another frequently read negative feedback on purchase options on Shopee is the poor quality of the products you sell. Some users claim that their orders arrived in poor condition, were of poor quality, or did not look at all like the product they purchased. While it is true that this is a risk common to any online retail market, the complaints against Shopee in this regard leave much to think about.
Other purchase opinions on Shopee maintain that the mobile app has fluidity problems, which makes it difficult to make purchases and access other options, such as applying discount coupons. It should be noted that these are not isolated comments or a few cases. The reality is that more and more users have a bad shopping experience every time they use the Shopee platform. On the review portal Trustpilot. com, Shopee's highest rating is 3.6 stars.
Shopee reviews: Is it still safe to buy on Shopee?
Shopee has withdrawn from several European and Latin American countries with the same speed that it broke into their markets. For example, on June 17, 2022, he left Spanish lands, about three months after closing his offices in France. The multinational has also had problems consolidating in Latin America, where it has closed operations and laid off its employees in countries such as Colombia and Argentina. Is it still safe to buy on Shopee?
The truth is that shopping on Shopee is still safe in the countries and regions where it still operates: Singapore, Indonesia, Taiwan, Thailand, Malaysia, Vietnam, the Philippines, Brazil, Mexico, Colombia, Chile, and Poland. In some of them, such as Colombia, it continues to carry out border operations, with the consequent delays in deliveries and other inconveniences. Definitely, We could not say that Shopee is a scam, but it is not the best online shopping platform either..