How to unblock a phone number blocked by an operator

unlock phone

Yes, it can be a very unpleasant surprise. And an annoying disappointment. It has happened to many mobile phone users and it will surely happen to many others at some point. Imagine that you have just bought a new phone, you insert the SIM into the terminal, you turn it on and it seems that everything is working normally. However, you suddenly find that you cannot make or receive calls. After a few seconds of stupor, the operator's suspicion of the blockage is confirmed. And immediately the question arises: Is there a way to unblock a blocked number?

The most common is that this happens to us with a phone bought at a sale price, perhaps a second-hand device. And despite being perfectly functional, the device denies us the possibility of making calls, sending SMS or browsing the Internet through the data connection.

Sometimes everything is a scare. Enough with remove and reinsert the SIM into the device so that everything returns to its place. We would have worried for no reason. But it is not always that easy. If after trying this simple trick the problem persists, all that remains is to admit that it is the operator who has locked the phone. What to do then?

Above all, a lot of calm. There is always a solution for almost every problem in life. Let's see how you can get out of this uncomfortable and irritating situation step by step.

First step: know your IMEI

imei

The IMEI (International Mobile Equipment Identity) is the identity number of a mobile phone.

What is IMEI? You will need to know this to unblock blocked number. IMEI stands for the code of International Identity of the Mobile Team (International Mobile Equipment Identity). The main function of IMEI is to identify mobile phones globally.

Just as each person has a DNI or identification card, or just as all cars have their license plate, each phone has its own identity number. All devices that are marketed throughout the world are duly registered so that the authorities have some control over them and guarantee legal use.

The IMEI is a code consisting of 15 digits, unique and non-transferable. But what is the IMEI of my phone? There are several ways to find out:

  1. Typing the number * # 06 #. After this, the code will immediately appear on the screen.
  2. En Android, you have to go to «Settings», select the option «About the phone», then «Status» and finally press «IMEI data» to find the information we are looking for.
  3. En iOS, you have to go to «Settings», select the «General» option and from there access «Information». There, we scroll the screen until we find the IMEI code, which will be displayed at the bottom.
  4. Another way to find the IMEI code of a phone is to check packaging. It is usually written on a label on the box as well as in the accompanying instructions or documents.

Second step: Verify the IMEI

Once we have obtained the IMEI, the next step is check your current situation. It happens that many times, this number is included in a black list shared with all network operators, which is why through it it is impossible to make calls, send SMS and surf the Internet with the data connection.

El Verification process can be done through certain specialized websites. Although there are many others, the most effective therefore the most used worldwide are two: National Numbering Plans e Imeipro. This is how we should proceed with each of them:

Through International Numbering Plans

International Numbering Plans

Check phone IMEI through International Numbering Plans

It is very easy to check if an IMEI code is on the aforementioned "black list" using International Numbering Plans. This is how it should be done:

  • Access the International Numebring Plans website from your internet browser.
  • In the menu on the left, select the tab "Number Analysis Tools".
  • Then click "IMEI Number Analysis".
  • In the box that opens, we enter the IMEI number and click on the button "Analyze."

The result of the query will reveal whether our number has been blocked or not. It is necessary to look at the symbol> | that appears in the bottom bar of "IMEI Vaidity Assessment" (see the image above). The closer it is to red, the more likely the device has been blocked by the operator. You can easily check from any device at any time.

Through ImeiPro

imeipro

Another useful verification tool for the problem of unblocking blocked phone number is Imeipro. This website gives us the possibility to check the real status of our telephone device with a very high degree of reliability. This is how we should use it:

    1. First, you have to connect to the ImeiPro home page.
    2. In the box shown in the central part of the screen, we will write the IMEI code without forgetting any number.
    3. It will be necessary, before validating, to comply with the due security check to show that we are not a robot.
    4. Finally we will press the button «Check».

After these steps, if your IMEI is not blocked, the word CLEAN will be displayed along with a green tick. If instead it is blocked, the message will appear in red, showing the word BLOCKED.

Why is my phone locked?

If after making this verification using any of these websites, the conclusion is that the operator has blocked our phone, it is inevitable to ask the question: Why? How did you get to this situation?

It must be recognized that in most cases, this usually happens with second hand phones. Perhaps the phone we have purchased would have been Stolen previously without us knowing it at the time of purchase. Bad luck. In this case, the most prudent thing is to go to the police. That will not guarantee us to be able to unblock a blocked number, but it will prevent us from getting into other problems such as being reported for buying stolen material.

Another possible reason that explains that our phone is blocked by the operator is that the seller has owed some of the purchase fees for the phone. If it was bought in installments, of course. In this case, we do have more possibilities to solve the problem happily, as we explain below:

Step XNUMX: Unblock a phone number blocked by an operator

The first thing to try is to contact him operator customer service who has performed the lock. It is very likely that, by explaining the problem well and presenting the purchase documents, the problem can be solved in a short time.

Although it is difficult to give a specific percentage of cases that are resolved successfully by carrying out this procedure, the most common is that everything goes well and finally you can unblock blocked number. Sometimes you will have to wait longer, in others it will be a faster process. This will depend on each particular case and the procedure to be followed stipulated by each operator.

illegal methods to unblock a number blocked by the operator

Avoid illegal methods to unblock a number blocked by the operator

But it may also be the case that the administrator who made the lock is not convinced by our explanations and refuses to unlock our device. If we encounter this situation, it is recommended enforce our rights and go to an association for the defense of consumer rights. It will not be the first time that, by filing a complaint from one of these organizations, a telephone company agrees to study the case again, this time with a greater inclination to help the customer.

Avoid workarounds (not recommended)

So far we have explained the proper and absolutely legal procedure to unblock a blocked number. However, there are users who, either because they do not have enough patience, because they find themselves in an almost desperate situation or because they think they are smarter than others, turn to other alternative solutions. Solutions that, we already warned from this moment, are little recommendable.

One way to try to find a remedy for this situation through unusual channels is to search for sites on the web where they are offered unlock codes. These codes are available to any user upon payment of a small fee. How simple and how cheap! Actually, it is a deception. Most often, the "miracle" code doesn't work (that would be too easy, right?).

There are also those who seek the help of experts in IMEI modification. It is true that there are especially skilled people who are capable of eliminating the restrictions imposed by the operator who blocked the terminal. But beware: it's about a totally illegal way of proceeding that from this blog we strongly discourage. It makes no sense that trying to solve a problem we end up in another bigger problem.


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